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In the context of electronic network news, the legalization of ride-hailing services has reached an important milestone. On July 28 last year, two key documents were released: "Guiding Opinions on Deepening Reform and Promoting the Healthy Development of the Taxi Industry" and "Interim Measures for the Administration of Online Appointment of Taxi Operating Services." These policies marked a turning point in the regulation of online taxi services. Shortly after, Beishang Guangshen Hang introduced local regulations, giving drivers a grace period to adapt. Now, cities like Beijing, Guangzhou, Shenzhen, and Hangzhou have fully implemented these new rules.
According to the Guangzhou Municipal Communications Commission, as of June 8, 2017, 2,467 driver licenses had been issued, with 9,853 vehicle applications processed and 2,676 licenses granted. In Shenzhen and Beijing, it was made clear that all drivers must hold valid certifications after the grace period ended.
With stricter entry requirements, many drivers have left the industry, raising questions about how they can transition into other roles. At the same time, platforms that have adapted to the changes face challenges in maintaining service quality. Reporters from Southern News interviewed drivers, taxi operators, and passengers to understand the real impact of these new regulations.
"I can't just call a car whenever I want," said one passenger. Compared to cities like Beijing and Shanghai, which require local household registration (hukou), Guangzhou has more relaxed requirements for drivers, only needing a residence permit. However, the main challenge lies in the vehicle standards.
"Why does Guangzhou require a 1.8T or 2.0L car to qualify for ride-hailing?" asked a driver. After reviewing the local regulations, he estimated that over 70% of existing vehicles would be eliminated. Many drivers have expressed concerns, and while some have submitted feedback, most remain skeptical about the final implementation of the rules.
Reports indicate that during peak hours, the average waiting time for rides in Guangzhou has doubled, and over 40% of requests go unmet. Pickup distances and times have also increased significantly, with an average waiting distance of over 1.5 kilometers—an increase of 35%.
From a time perspective, the lack of capacity is most noticeable during night hours and rush periods. From a location standpoint, areas such as train stations, airports, schools, and hospitals are particularly challenging. According to Didi data, the difficulty of finding a taxi in Guangzhou during morning and evening peaks and at night has increased by 13.2% and 7.1%, respectively—ranking among the highest nationally.
Mr. Xu, a frequent business traveler, shared his experience: "After 11 PM, the subway stops running, and taxis are mostly available through carpooling. Sometimes I wait over an hour just to get a ride, and even then, the driver might refuse if the fare isn’t negotiated properly." He called customer service but was told his request had been registered, though no action was taken.
Similarly, certain areas in Guangzhou, such as City Road, Baiyun New City, Jiangnan West, and Shangxiajiu, are known for having the hardest time finding a taxi, especially between 5-6 PM when demand is highest. With insufficient capacity and no service evaluation system in place, drivers often ignore passenger feedback.
One driver, Master Zhang, struggled with the certification process. "The written exam was really tough. I took the regional subject once, but the national public subject three times. I barely passed with 80 points," he said. The practical test also proved difficult, with multiple failed attempts due to manual parking skills that hadn't been used in years.
Another driver, Gan Ganfu, noted the complexity of the exam: "There are over 1,000 questions in the question bank. It’s hard to study at night after work, especially with my age." The exam covers not only driving skills but also topics like the Consumer Rights Act and the Safe Production Law.
According to the "Guangzhou City Network Car Drivers Qualification Regional Subjects Examination Outline," the first part includes knowledge on local policies, traffic conditions, service norms, safety, and communication skills. The second part tests practical abilities such as vehicle inspection, operational skills, and driving proficiency.
Some taxi drivers are considering changing careers. "Ride-hailing is more profitable because younger people prefer using apps," said Master Yang, a former taxi driver. After his contract with a company ended, he had to buy a car to continue working. "A friend switched to another job and now earns 2,500 yuan a day without the hassle of being on the road."
"In short, it's a shorter workday and more money," Master Yang added.
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